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The Team

The Account Team brings a collective 110 years of IT, telecom, and technical experience.

Cher Spaulding: (CEO/Office Management) Cher, the CEO of Inc, has directed finance and office management since the inception of the company in 1997. Cher, a graduate of Wheaton College, Wheaton, IL, is the majority stockholder in, Inc. and a driving force in the company's direction. Thanks to Cher's endless dedication, her efforts have helped to develop's mission of highly available Internet services and customer satisfaction. Her efforts help have helped to develop a loyal customer base that is built on service, trust, and overall quality.

Dave Spaulding: (President/CTO/Account Director) Dave, the President and founder of, is the vision behind's unique design and objective. He is the key contributor to the company's product development and network plan. As the lead in's distinctive view on telecom, Dave runs his company efficiently yet ethically while overseeing each and every aspect of the business. Paying close attention to the sales and marketing teams, he is better able to identify customer needs and foresee network implementations. Dave's focus and drive helps to set him and his company apart from any other service provider, based on credibility, honesty, and service.

James MacDonald: (CFO) Jim has over 20 years of financial management experience in higher education, most recently as the Senior VP Finance at Gordon College.

Cris Boisvert: (IT Director/Systems Administrator) Cris has been with for over 10 years and brings over 17 years of IT/Technical experience. He is our local network expert and has a wide array of network certifications including Cisco CCNA, A+, and each and every product or service used within's backbone network.

Ed Harrington: (Account Manager) Ed brings 12 years experience in the telecommunications industry. His nine years of technical experience (Data, IP, Engineering, and Project Management) has been an invaluable asset as an Account Manager. His technical expertise helps him to better relate to customers' needs and concerns, and provide solutions to enhance the proficiency of their network design.

Brian Spind: (Account Manager) Brian has 30 years experience in IT/Telecom sales, marketing, and consulting. He was one of the founders of Call America, the first long distance provider based in Western MA. His vast technical knowledge and ethical way of conducting business help to provide seamless network solutions with a pleasant customer experience. Brian's primary focus has been in providing his clients and customers the most cost-effective and value-added network service solutions.

Jose Santana: (Technical Support Specialist) Jose brings five years of IT/Technical experience. He has extensive knowledge in open-source PBX technologies and a wide array of IT services.

Alexander (Sandy) Creighton: (Site Acquisition/Building Development) Sandy brings to an extensive background that spans over 50 years. His impressive background includes Telecommunications (both Wired and Wireless), Real Estate Development, Architecture, Engineering, Finance, Project Management, as well as being a former Naval Officer in the Special Forces. Sandy is essential in developing business relationships with clients and property management companies, to help gain access to major professional buildings and developments in the metro Boston area. | | Toll Free 1-877-USE-USAi | Legal Notice